My Account Who we are
Our website address is: https://themecraft.shop.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
This Privacy Policy explains how ThemeCraft.shop (referred to as “we”, “us”, “our”, or the “Site”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from ThemeCraft.shop (the “Site”) or otherwise interact with us (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to any individual using the Services, whether you are a customer, a website visitor, or another person whose information we collect.
Please read this Privacy Policy carefully. By using and accessing any of our Services, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you disagree with the terms, please do not use or access any of our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons. Any changes will be posted on the Site, and we will update the “Last updated” date accordingly. Please review the Privacy Policy periodically for any changes.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected personal information from various sources. The information we gather depends on how you interact with us.
In addition to the uses specified below, we may use the information we collect to communicate with you, fulfill our contractual obligations, comply with legal requirements, protect the Services and our rights, and ensure a secure and functional experience for all users.
What Personal Information We Collect
The types of personal information we collect depend on how you engage with our Site and Services. “Personal Information” refers to data that identifies, relates to, or can be associated with you. Below is a breakdown of the information we collect:
Information We Collect Directly from You
- Basic Contact Details: Including your name, email address, phone number, and address.
- Order Information: Including your name, billing and shipping addresses, payment details, email, and phone number.
- Account Information: Including your username, password, and security questions (if applicable).
- Shopping Information: Including items you view, add to your cart, or wish list.
- Customer Support Information: Any details provided when communicating with us, such as inquiries or feedback.
Certain features of our Services may require you to provide additional information about yourself. While you can choose not to provide this information, doing so may limit your ability to use certain Services.
Information We Collect Through Cookies
We use cookies, pixels, and similar technologies to automatically collect certain information about your interaction with the Site (referred to as “Usage Data”). This may include device details, browser type, network information, IP address, and details of your actions on the Site.
Information We Obtain from Third Parties
We may also gather information about you from third parties, such as:
- Payment Processors: We work with payment gateways to process payments securely and fulfill your orders. They collect payment details such as credit card information, billing address, and contact details.
- Tracking Technologies: We and third-party advertising partners may use online tracking technologies (e.g., cookies, web beacons) to collect data about your browsing activity and display relevant advertisements.
How We Use Your Personal Information
- Providing Products and Services: We use your information to process payments, fulfill orders, manage accounts, arrange shipments, and facilitate returns and exchanges.
- Marketing and Advertising: We may send marketing communications via email, text, or postal mail and display ads to tailor the Services and products to your preferences.
- Security and Fraud Prevention: We use your data to detect and prevent fraudulent or malicious activities on the Site.
- Customer Communication: We may use your information to support you and enhance your experience with our Services.
Cookies
We use cookies on our Site to improve functionality, analyze usage, and personalize your experience. Cookies help us remember your actions and preferences, provide insights into how you interact with the Site, and improve the overall user experience.
You can manage your cookie preferences through your browser settings. However, disabling cookies may impact the functionality of certain features on the Site.
How We Disclose Personal Information
We may disclose your personal information in the following scenarios:
- Service Providers and Vendors: We share information with third-party providers who assist with our business operations, such as payment processing, fulfillment, or customer support.
- Legal Compliance: We may disclose your data if required by law, for example, to respond to subpoenas, legal requests, or during business transitions (e.g., mergers or acquisitions).
User-Generated Content
The Services may allow you to post reviews, comments, and other content publicly. This content will be visible to others, and we cannot control who accesses it. Be mindful of sharing any personal information publicly.
Third-Party Websites and Links
Our Site may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies before interacting with these external platforms.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect data from children under 16 years of age. If you believe your child has provided us with their personal information, please contact us to request its deletion.
Security and Retention of Your Information
While we implement security measures to protect your data, no method is fully secure. We recommend that you avoid transmitting sensitive information through unsecured channels.
We retain your data as necessary for business and legal purposes, such as maintaining your account, fulfilling orders, or complying with applicable laws.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the ability to access, correct, delete, or restrict its use. For more details, see below for specific rights available to you:
- Access: Request access to the personal data we hold about you.
- Delete: Request the deletion of your personal information.
- Correct: Request the correction of inaccurate personal data.
- Portability: Request that your personal data be transferred to a third party.
- Restriction of Processing: Request that we stop or limit processing your personal information.
You can manage communication preferences by opting out of promotional emails or other forms of communication through the unsubscribe option provided.
International Users
We may transfer, store, and process your personal information outside your country of residence, including in the United States or other countries where our service providers are located.
Contact
If you have any questions about our privacy practices or would like to exercise any of your rights, please contact us at:
Email : contact@themecraft.shop
Adress : 2480 Mayfair Dr Brookfield Wisconsin 53005 United States
Phone: +1 262-333-0250